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International Journal of Rural
Psychology
Title
Australian Rural Psychology and the Rural
Consumer - Paradigm Shifting.
Author Details
Dr John Court & Dr Maureen Dollard
Correct Reference
Court, J. & Dollard, M. (2000) Australian
Rural Psychology and the Rural Consumer - Paradigm Shifting, International
Journal Journal of Rural Psychology, Vol. 1, No. 6, URL http://www.ruralpsych.com/Members/RefereedArticles/RA-Court-Dollard.htm
Affiliation &Contact Details
Court, J.
University of South Australia
Nicolson Avenue
Whyalla SA 5608
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Dollard, M.
University of South Australia
Nicolson Avenue
Whyalla SA 5608
Phone (08) 86476071
maureen.dollard@unisa.edu.au
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Abstract
Training for psychologists to work in rural
settings at present involves taking existing specialisations at graduate
level and trying to adapt them from their natural urban settings to fit
the needs of the rural consumer. This does not adequately equip those going
out to practice, leaving them vulnerable to the unfamiliar context without
skills developed to cope. Hence the probability of low retention rates
is perpetuated. A number of ways in which the current paradigm for training
could be modified to create a more deliberate preparation for the special
needs of rural practice are explored.
Introduction
Slowly and belatedly, psychologists are becoming
part of the multi-disciplinary movement to provide services in rural and
remote areas. Whereas there are established traditions of care provided
by the medical and nursing professions, and to a lesser degree other health
care providers, psychologists in Australia have been slow to accept the
challenge, and are notable by their absence.
A survey (Farrin, Dollard and Court, 2000)
of where psychologists live or work, provides an insight into their actual
distribution in the provision of care. Some choose to live in a rural environment
and commute to urban areas for work. Others do provide a degree of care,
based on living in an urban area, and moving out on an occasional or consulting
basis for brief periods of time. Such resources are of value but do not
fully enter into the world of the rural consumer. Then there are psychologists
who live and work in rural areas, but are not predominantly providers of
services. With the growth of tertiary training institutions outside the
main centres, they work primarily as academic psychologists. Hence it is
hard to know just how many psychologists provide a substantial service
to rural or remote communities, but we can be confident it is far fewer
than any head count might suggest. Even at the most optimistic assessment
of the figures, the rural community is seriously underserviced (Farrin,
Dollard and Court, 2000).
In the absence of substantial rethinking about
what is involved in practicing as a rural psychologist, it is highly probable
that there will be a downward trend in numbers as there has been in the
rural population at large for some years. Such a decline would not represent
a reduced need for services, however. Rather, it would relate to a constellation
of barriers to effective and satisfying work opportunities, for which many
explanations have been offered (e.g. Griffiths, Dunn and Ramanathan, 1996).
Behind the sociological factors there lie some significant training and
professional issues that are rarely addressed at the undergraduate or graduate
levels, resulting in perceptions and expectations which do not conform
to reality. Without rethinking a number of widely held assumptions that
pervade training programs, it may be difficult to prepare and equip those
graduates who would give serious consideration to working outside the metropolitan
areas.
Some moves have been made to address rural
issues specifically in the training of psychologists, largely through options
contained within a curriculum largely targeting traditional settings. An
exception developed in the US following the devastation of Hurricane Andrew
in Florida, where a Rural Psychology Program has emerged at the University
of Florida, in association with many agencies in the community (Sears,
Evans and Perry, 1998). In view of the need for similar developments in
Australia it is worth summarising their training goals, which are identified
as intraprofessional and interprofessional.
The intraprofessional developmental
goals are as follows;
(a) to acquire a basic understanding about
the nature of underserviced mental and behavioural health care needs of
rural populations;
(b)to innovate and implement a full range
of methods to increase the availability, accessibility, and acceptability
of psychological services;
(c ) to engage in program development and
evaluation in behavioural health areas, such plans are smoking cessation,
exercise promotion, and stress management; and
(d) to learn about the benefits and obstacles
associated with creating a satisfying rural practice.
Interprofessional training goals
are of equal emphasis and importance. These goals include the following;
(a) to understand the role or roles of other
professionals in a rural community,
(b) to expand the recognition of the importance
and utility of the psychological and behavioural health services by other
rural health professionals, and
(c ) to engage in coalition building with
the community service delivery systems in place in rural areas. (p.505)
This is a very different agenda from that which
is pursued in most Australian graduate programs. It does not represent
simply an add-on to the existing curriculum but clearly involves a shift
in content, style and concepts. It is clear from current writing about
the difficulty in providing rural psychology services (Griffiths, Dunn
and Ramanathan, 1996) that the bridge between academia and rural health
needs has yet to be crossed. In order to achieve such a transition, it
is suggested that the following propositions be given serious attention
in the preparation of aspiring rural psychologists.
Proposals for Change
1.The fifty minute hour.
Most training in clinical psychology assumes
that consultations will occur in the psychologist’s office, and are likely
to last for around 50 minutes. Appointment books and plans confirm these
expectations. Such an arrangement is convenient for the psychologist, but
does not necessarily reflect the reality of clients' needs. Clearly these
assumptions have derived from the earlier patterns of behaviour based on
psychiatric practice and evolved from the work of Freud, for whom the 50
minute hour was sacrosanct (Mitchell and Lindner,1983). They appear to
be powerfully perpetuated in the minds of the professionals and clients
alike. Yet it happens this pattern may be far from suitable to the situation
of many in the rural environment. Valuable consultations may well occur
under many other conditions-some can take much less time than the hour,
whilst others, especially when working with families, need to take a longer
period. In the setting where clients are having to travel long distances,
it is appropriate to think of ways to maximize the visit and not simply
rely on a pattern which suits the urban client. Some consultations may
best occur in other locations including the person’s home. Many health
practitioners acknowledge the benefit of house calls, but psychologists
have been slow to participate in this practice. A great deal can be accomplished
also through telephone contact, thereby reducing the need for extensive
travel.
In the United States, there has been some
move away from the traditional training in clinical psychology to embrace
more of a health psychology model, and this is beginning to appear in Australia.
A strong advocate for moving in this direction was Leon Levy, who challenged
many of the assumptions underlying clinical training, and responded to
the needs by establishing a doctoral program in human services psychology
at the University of Maryland. He commented "…many of the activities…that
were once fully accepted as falling within the purview of clinical psychology
are now either being shared with other specialties within psychology or
with other professions or have entered the public domain" (Levy, 1984,
p.486).
The current Maryland program is broadly based
with emphases in behavioural medicine, clinical psychology and community-social
psychology, and designed to "train psychologists for research and service
in the public sector, placing special emphasis on the problems of inner
city, minority and poor populations, and of children, youth, and the aged"
(http://psych.umbc.edu).
He cautiously suggested "the ways in which
we have thought about clinical psychology…may no longer be the most appropriate
or serviceable" (Levy, 1984, p.487). More emphatically, the distinguished
leader in clinical training, Don Peterson, has taken the critique further
saying "The current practice of psychology…is at best a well-intentioned
mistake and at worst an outright fraud." (Peterson, 1995, p. 977).
2.Extended training.
The length of psychological training has been
increasing for a number of years, and the emphasis on being professional
scientists is something which is prized. This has been further cultivated
by the increased number of specialist groups within the Australian Psychological
Society setting restrictive standards for entry, and following in the medical
tradition of specialists. Certainly the growth in the knowledge base of
psychology justifies increased lengths of study and the need for many to
specialise, yet this is not necessarily in the best interests of clients.
It is not clear that more training produces more effective practitioners.
Indeed evidence to the contrary indicates that those with quite modest
training can be as effective as the highly trained specialists when they
stay within their areas of competence (Christensen and Jacobson, 1994).
Hence the assumption that more training is a good thing must be challenged.
Peterson is strong in his challenge of the view that "extensive training
is required to develop professional skills in psychotherapy, psychodiagnosis
and related professional functions. This assumption is challenged by a
large body of research that fails to show any relationship between training
and efficacy in common forms of practice." (Peterson, 1995, p. 975). Not
more, but different training is needed. It has been commented from the
rural context of Montana that "…persons from the traditionally recognized
professions, who are qualified for open positions by their degree title,
often do not have the training or motivation to serve the populations most
in need of help: persons with serious mental illness, severely emotionally
disturbed children and their families, and elderly clients." (Waldo, Horswill
and Brotherton, 1993).
In the rural context, the need is for generalists
not specialists. In an urban area, professionals do a great deal of cross-referral
to those with specialist skills, but in a rural context, the psychologist
must expect to be adept in many areas, and rarely able to indulge a preference
for a particular kind of work. This is the pattern seen among other rural
professionals, and the psychologist is in danger of being severely handicapped
by choosing to exercise skills in a limited area. Such generalising is
not currently valued in the profession, but undoubtedly the client population
will be better served when generalists are able to respond to a wide variety
of problems with some confidence.
3.Rural parameters.
Training in an urban environment by an urban
faculty can only perpetuate an urban model of practice. Those from a rural
background recognise there are differences in style of living and expectations
such that a cultural adjustment is needed when they visit the city. If
the psychologist is to learn to be effective in the rural environment,
then an acculturation process needs to be as much a part of the training
as the professional knowledge base. An ideal for achieving this would be
to study in a rural setting with those who also live in and understand
that environment. Just as political parties readily recognise the differences
in attitudes between town and country, so too must the psychologist reared
in the city be ready to be culturally flexible. It will also be a significant
step forward when it becomes easier for students who have grown up in country
areas to continue their studies in regional Australia instead of dislocating
to the metropolitan universities. Even where this is not feasible at the
undergraduate level, the formative years of practitioner training at Masters
or Doctoral level may be sufficient to apply theory to rural practice.
Ideally, however, the whole training sequence being offered in the rural
context would overcome some of the financial and relational difficulties
which arise when moves are made every few years. Continuity in the training
environment can contribute to a greater rural retention rate after graduation.
It is widely recognised in American doctoral programs that those who move
to a clinical internship for a year tend to stay on to practice in that
location because they build up their professional contacts during that
time of acculturation.
The rural differences can be quite pronounced
and unexpected for the city trained psychologist if they have not been
anticipated during training. Conservative values are more widespread, and
many of the changes associated with a fast changing urban environment are
not embraced or even recognised in the bush, where the pace of life and
the priorities are so different (Harvey and Hodgson, 1995). Some problems
present differently so that "the socio-cultural environment in which family
violence and other maladaptive patterns occur differs tremendously from
urban to rural settings" (Mulder and Chang 1997, http://we.marshall.edu/jrcp/vole1/vol_e1/Mulder_Chang.html
), calling for perceptive responses. Perhaps even more significantly, the
question of dual and multiple relationships has to be handled differently
in small communities, so that there needs to be an appreciation of how
the ethical codes of the profession can apply.
Recent good writing in this area has brought
such differences into focus, identifying the challenges both professionally
and socially for psychologists and their clients. (Faulkner and Faulkner,
1997, http://www.cornerstonebh.com/mangrel.htm
; Schank and Skovholt, 1997; Sonne, 1994; Wilson-Barrett, 1999).
4.Rurally attuned faculty.
Finding rural academic staff will be a challenge
since the heavily competitive nature of academic life is often at odds
with the more cooperative style of rural life. Expectations for faculty
to undertake quality research and to publish can present a conflict for
those who are committed to a pioneering service for rural settings. These
conflicts are common obstacles to academics who seek to undertake clinical
training in universities, but even more pronounced for those interested
in rural issues since funding for research work has not been well supported
in the past, and resources are few.
A subset of this concern is the need for adequate
training in relation to work with indigenous populations. While the APS
has developed substantial guidelines on what should be included (Australian
Psychological Society, 1999), it is questionable whether the detail which
is called for is adhered to by academics without a background or experience
of working in such settings. This is an area where it is obvious that European
middle-class assumptions do not apply, and should not be imposed on practice.
5. Robust psychological assessment.
Psychological assessment has been a mainstay
in the standardisation of instruments and the way they are administered
has been well defined. The demands that they shall be reliable and valid
have resulted in great care with test construction. This emphasis works
well in the urban, middle class, educated environment where such tests
were developed, but they do not necessarily work equally well in diverse
settings quite different from the place where such instruments were originally
developed. Hence the real challenge for rural psychology is to use and
apply instruments which are contextually valid, and robust enough to be
used in varied situations. This might sound like an impossibility, but
the success of the classic measure of cognitive functioning, Raven's Progressive
Matrices (Raven, Raven &Court, 1998) designed for such purposes and
now the second most widely used psychological test in the world, is testimony
to the value of well-constructed, easily administered tests which can provide
useful information under less than ideal circumstances. In rural and remote
settings, where the standard arrangements are not available, it may be
legitimate to discard normative information in favour of qualitative information
about behaviour. There is still a great need to develop assessment strategies
suitable for indigenous populations.
6.Flexible approaches to therapy.
The pressure to use only well-validated procedures
in therapy is one that has come in response to the economic demands of
health funds which seek to rationalise health care using objective criteria.
While this has led to some significant advances in defining approaches
to the more common disorders and has been shown to be efficacious, the
danger in this process is that other approaches which have not been subjected
to rigorous studies will be discarded. Even those involved in the evaluation
process have expressed serious misgivings about disregarding techniques
that have not been fully evaluated (DeRubeis and Crits-Cristoph, 1998),
while Ron Fox is very clear about his concerns – "…the proposed solution
that some zealots would impose on practice is tied to a narrow definition
of science that most clinicians, and most scientists for that matter, would
reject…to propose that clinicians restrict themselves to applying only
what is ‘known’ is to guarantee that professional psychologists will never
be of much use to society" (Fox, 1996, pp.780-781).
7.Constraints – time, distance,
resources.
The urban psychologist may practice knowing
that clients will come from the immediate area in sufficient numbers to
make the work viable. Travel time and distance are minor irritations rather
than major obstacles. Access to resources like libraries, bookshops, and
the wisdom of colleagues as needed, form basic assumptions of urban practice.
For the private practitioner, these assumptions are vital for financial
survival. There needs to be a critical population mass from which to draw
clients, they need to be able to travel to appointments, and they need
to be able to afford the fees for service. All these considerations are,
of course, from the standpoint of the psychologist and do not fully acknowledge
the needs of potential clients. There are, even in urban settings, many
clients who could benefit from psychological care, but who are debarred
from access by virtue of their disability or social circumstances, who
do not have adequate transport, and lack the money or health fund cover
to consider an appointment.
Such concerns are amplified in rural and remote
settings. Distance becomes a matter of hours or longer of travel, making
the freedom to seek help much more restricted. The critical mass of population
is scattered very widely. Financial considerations weigh heavily in rural
Australia, and the added burden of travel and time costs multiplies this.
The last thing needed is a highly qualified psychologist who has acquired
such a high level of indebtedness while training that she or he cannot
afford to charge less than the recommended standard fee. The professional
push to ever higher qualifications is not solving problems, but increasing
them. Targeted, broad competence at modest cost will be of much greater
benefit to rural Australians.
The private practitioner who cares to recognise
how many people are excluded from psychological services may sleep at nights
by rationalising that there are State supported facilities for the less
advantaged to fall back on. If there is a tenuous truth in that in urban
settings, it would be very hard to sustain in the rural context. The reality
is that many major problems go unrecognised, and untreated, when early
intervention and primary health strategies could make a real difference.
8.Embrace technology.
Most psychologists in Australia are still
committed to personal contact with clients, assuming that service is best
delivered through the establishment of face -to-face encounters. Training
largely assumes this paradigm. Training placements are locations where
service delivery occurs, and such work can be supervised. It follows that
graduates will continue to think within this model and have difficulty
in embracing service delivery in other modes. Yet in the rural environment,
one major obstacle to care is the inability of clients to get to the practitioner
for reasons of distance, cost, disability, etc. There is now a body of
evidence from the rural experience in North America, that a great deal
of effective work can be undertaken using the new technologies that include
email and videoconferencing. The whole movement towards the delivery of
telehealth (Barak, 1999: http://construct.haifa.ac.il/~azy/app-r.htm)
is one that rural psychologists need to understand and apply, even though
it may run counter to many training assumptions.
9. Ethical considerations.
Professional ethics is typically taught in
graduate programs using the professional codes of the American and Australian
Psychological Societies. While they provide an excellent base for understanding
professional responsibilities, it has been noted that they do not always
do justice to the dilemmas that arise very frequently in rural practice
that arise from multiple relationships (Sobel, 1992; Sonne, 1994; Wilson-Barrett,
1999). Essentially the codes are written for the urban environment. Those
preparing for rural practice need to reflect on how the principles work
out in settings where it is not always possible to be so carefully, professionally
antiseptic in one’s relationships without depriving people of care.
10.Generalist training.
Training at graduate level is typically constrained
by the requirements to fit the current College structures of the APS. Hence
it is difficult to move beyond such categories as clinical, educational,
forensic etc. Yet a rural psychologist needs to be trained as a generalist,
even at the risk of being less specific in one of those areas. An alternative
would be a structured experience in addition to the current training, rather
than a simple nod to rural issues during courses. Without the incorporation
of directly relevant training during the graduate years, the result will
be psychologists who go out and prove ill-equipped to cope. This will all
too easily perpetuate the belief that psychologists have little to offer
in rural health settings.
Of those alternatives, a focussed generalist
training, or an addition to current offerings, the former is the better
choice since extra training means extra costs. Already, psychologists are
seen by many employers as too expensive when positions are being filled.
Increasing the length of training exacerbates the problem. In the rural
context, financial considerations are even more acute than in the urban
setting. Those who do attempt private work in rural locations have to work
very hard to make a living, and rarely manage to do this without including
other sources of income. Training to enable practitioners to work not harder
but smarter is one way of resolving the dilemma. Including rural placements
among clinical options would be a modest move in the right direction, provided
course teaching supports and informs students by way of preparation.
A useful parallel from the medical profession
arises from a similar recognition of training needs distinct from those
for urban practice, so that the Rural Doctors Association of Australia
has moved towards the establishment of a Rural College (ACRRM) alongside
the other specialist Colleges. (http://www.medeserv.com.au/acrrm/open/fore.htm)
11. Three summary recommendations.
Three other ways forward would assist potential
rural psychologists. One is through more training in group work, to expand
the traditional psychological emphasis on the individual; a second is to
offer more training in the use of distance technology (Court, 2000). Both
have been shown to have efficacy (DeRubeis and Crits-Cristoph, 1998; Kirby,
Hardesty, and Nickelson, D. W. (1999) and both show potential for reducing
costs without diluting the service that can be offered. Thirdly, it is
clear that rural health workers need to be well equipped to understand
medications and to work more closely with colleagues in determining appropriate
prescribing. The response in the US by the APA has been to provide intensive
training in psycho-pharmacology for psychologists (http://www.apa.org/ed/psypharm.html)
to enable them to function effectively in rural areas, and with the military
(http://www.apa.org/practice/gaoreport.html).
Success in that has now led the College of Professional Psychology of the
APA to pioneer a certification examination in psychopharmacology. (Foxhall,
1999; http://www.apa.org/monitor/dec99/pr2.html)That
might well become a longer term objective in Australia. In the short term,
more detailed teaching on current psychotropic medications would facilitate
communication with medical practitioners and other mental health practitioners.
Conclusions
Current training practices have resulted in
graduates being poorly prepared for rural practice. This fact has combined
with many other obstacles to rural recruitment and retention to the point
where the professional identity of psychology is largely absent from the
health care scene in rural Australia. Changes are needed on several fronts,
and a range of suggestions for improvement is proposed, which relate to
philosophy of practice, training methods, and sensitivity to the special
qualities of rural and remote Australia.
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